Privacy Policy

At Assadafa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the measures we take to safeguard your privacy while using our services. By using the Assadafa app, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information

• Account Information: When you create an account with Assadafa, we collect your name, email address, phone number, and other contact details to facilitate service bookings and customer support.
• Vehicle Information: We collect details about your vehicle, such as its make, model, year, VIN (Vehicle Identification Number), and service history, to provide maintenance, diagnostics, and insurance services.
• Payment Information: To process payments for services, we collect payment details like credit card information or other payment methods, securely handled through trusted payment processors.
• Location Data: We collect location data when you use location-based services (e.g., scheduling a mobile car wash or requesting towing). You can control location access through your device settings.

Usage Data

• App Interaction: We track how you interact with the app, such as features you use, the services you request, and the duration of use. This helps us improve the app and provide a personalized experience.
• Device Information: We collect information about your device, including the device type, operating system, version, unique device identifiers, and mobile network information to ensure compatibility and diagnose issues.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing Services: To schedule and manage your car maintenance, diagnostics, washing, insurance, and towing requests.
• Customer Support: To assist with customer service inquiries, resolve issues, and improve the user experience.
• Personalization: To provide tailored services and recommendations based on your preferences and vehicle details.
• Payments: To securely process payments for services you request through the app.
• Location Services: To offer location-based services like finding nearby service providers or tracking the status of your mobile car wash or towing request.
• App Improvements: To analyze usage patterns and improve the functionality, performance, and security of the app.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share information with trusted third-party service providers who help us operate the app (e.g., payment processors, customer support, and delivery services). These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose your information if required by law, court order, or government authority to comply with legal obligations.
• Business Transfers: If Assadafa undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and strict access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information at any time through your app account settings.
• Data Deletion: You can request the deletion of your personal data by contacting us. Note that we may retain certain data as required by law or for legitimate business purposes.
• Location Services: You can control location tracking through your device settings.
• Push Notifications: You can opt-out of receiving push notifications by adjusting your device settings.

6. Third-Party Links

The Assadafa app may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data of a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy in the app or by sending a notification to your registered email address. Your continued use of the app after the update constitutes acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Your Contact Information or Email